Need to return? We offer easy, affordable returns.

Returning from the UKIn-Store Returns&#xA0;We accept returns instore for both online and in-store purchases. Returns must be made within 14 days from the date of purchase. Simply present your order confirmation, e-receipt or store receipt to process your return. We are unable to accept returns without proof of purchase.&#xA0;RefundsReturn free of charge for a refund to your original payment method or store credit.&#xA0;ExchangesExchange free of charge for any item(s) stocked at store or redeem the value of your exchanged item(s) against a future purchase.&#xA0;Store address &#x2013; 354 OXFORD ST. LONDON W1C 2JG Please note, sale items purchased in-store are only valid for a refund to store credit or exchange.&#xA0;Postal Returns&#xA0;Register your return&#xA0;<a href="https://manieredevoiruk.intelligentreturns.net/main/landing" rel="noopener noreferrer" target="_blank">here</a>&#xA0;to generate your pre-paid shipping label. You must return your item(s) back to us no later than 14 days from the delivery date.ReturnsReturns cost 2.99 GBP per request* This will be deducted from your refund amount.&#xA0;*Returns are free for Black MDV Rewards customers.ExchangesExchanges cost 3.99 GBP per request. You&#x2019;ll receive a payment link your once your return reaches our warehouse and your exchange order is created. Payments must be made within 7 days to confirm your exchange request. If a payment is not received within 7 days your exchange order will be cancelled and refunded.&#xA0;We offer size exchanges on all UK orders. Simply add a note when registering your return for the new size you&#x2019;ve requested. Exchanges are subject to stock.Returning from outside the UK&#xA0;You can purchase a returns label via our portal. Returns options/cost will show on the portal when you register your return.&#xA0;More information&#xA0;<ul><li style="font-size: 14px; font-family: Inter;"><a href="https://maniere-de-voir-help.gorgias.help/en-US/eu-returns-240574" rel="noopener noreferrer" target="_blank">Returning from EU</a></li><li style="font-size: 14px; font-family: Inter;"><a href="https://maniere-de-voir-help.gorgias.help/en-US/us-returns-240575" rel="noopener noreferrer" target="_blank">Returning from USA</a></li><li style="font-size: 14px; font-family: Inter;"><a href="https://maniere-de-voir-help.gorgias.help/en-US/ca-returns-240576" rel="noopener noreferrer" target="_blank">Returning from Canada</a></li><li style="font-size: 14px; font-family: Inter;"><a href="https://maniere-de-voir-help.gorgias.help/en-US/au-returns-240578" rel="noopener noreferrer" target="_blank">Returning from Australia</a></li></ul>Returns must adhere to the following:<ul><li style="box-sizing: border-box; -webkit-tap-highlight-color: rgba(0, 0, 0, 0); margin-top: 0px; margin-bottom: 10px; word-break: break-word; font-family: Inter; font-size: 14px; cursor: none !important;">In original packaging</li><li style="box-sizing: border-box; -webkit-tap-highlight-color: rgba(0, 0, 0, 0); margin-top: 0px; margin-bottom: 10px; word-break: break-word; font-family: Inter; font-size: 14px; cursor: none !important;">No signs of wash/wear</li><li style="box-sizing: border-box; -webkit-tap-highlight-color: rgba(0, 0, 0, 0); margin-top: 0px; margin-bottom: 10px; word-break: break-word; font-family: Inter; font-size: 14px; cursor: none !important;">Tags must not be damaged or removed</li><li style="box-sizing: border-box; -webkit-tap-highlight-color: rgba(0, 0, 0, 0); margin-top: 0px; margin-bottom: 10px; word-break: break-word; font-family: Inter; font-size: 14px; cursor: none !important;">No stains/hairs/odours</li><li style="box-sizing: border-box; -webkit-tap-highlight-color: rgba(0, 0, 0, 0); margin-top: 0px; margin-bottom: 10px; word-break: break-word; font-family: Inter; font-size: 14px; cursor: none !important;">Underwear and swimwear must have hygiene seal intact</li></ul>We offer refunds to your original payment method on all items returned to us within 14 days from the date of delivery.&#xA0;This policy applies for all payment methods including Buy now &amp; Pay Later payment methods.&#xA0;We reserve the right to refuse a refund if it does not adhere to the above.&#xA0;<div id="isPasted" style="border: 0px; font-style: inherit; font-variant: inherit; font-weight: inherit; font-stretch: inherit; font-size: 12pt; line-height: inherit; font-family: Calibri, Arial, Helvetica, sans-serif; margin: 0px; padding: 0px; vertical-align: baseline; color: rgb(0, 0, 0); background-color: rgb(255, 255, 255);">Duties and taxes are none refundable for any orders which have been delivered successfully.</div><div style="border: 0px; font: inherit; margin: 0px; padding: 0px; vertical-align: baseline; color: inherit;">Alternatively, you can ship your return to us via your own method. Please keep your return receipt safe until we confirm receipt of your return.Returns address:Mani&#xE8;re De Voir &#x2013; Returns ,Unit 721,&#xA0;Daten Avenue,&#xA0;Birchwood,&#xA0;Warrington,&#xA0;WA3 6DF</div>

How to return?

UK ReturnsExchanges cost 3.99 GBP per request. You&#x2019;ll receive a payment link your once your return reaches our warehouse and your exchange order is created. Payments must be made within 7 days to confirm your exchange request. If a payment is not received within 7 days your exchange order will be cancelled and refunded.&#xA0;We offer size exchanges on all UK orders. Simply add a note when registering your return for the new size you&#x2019;ve requested. Exchanges are subject to stock.International Returns&#xA0;We don&#x2019;t offer an exchange facility. Simply return your item(s) and reorder for a replacement size/colour.If you need to re-order or are planning to shop again you can opt for an e-gift card as your refund&#xA0;method. The e-gift card will be issued to your e-mail address once we&#x2019;ve received your unwanted items. By opting for an e-gift card you won&#x2019;t have to wait the 3-5&#xA0;working&#xA0;days for your refund to hit your bank account,&#xA0;once processed by our returns team.We also offer Buy Now Pay Later options at checkout. Allowing you to re-order your replacement instantly after making your return whilst waiting for your refund to reach you. Once your refund hits your account you can then simply pay off your Buy Now Pay Later statement.

Can I exchange instead of refund?

We offer fixed rate returns via our returns portal <a href="https://manieredevoir.intelligentreturns.net/main/landing" rel="noopener noreferrer" target="_blank">here</a>.&#xA0;Simply register your return online, print or download your QR code and post at your chosen drop point.&#xA0;Our returns portal provides secure, tracked returns. Please keep your proof of postage safe.&#xA0;<table style="width: 100%;"><tbody><tr><td style="width: 20.0698%; background-color: rgb(204, 204, 204);"><div style="text-align: center;">&#xA0;10 EUR&#xA0;</div></td><td style="width: 19.7208%; background-color: rgb(204, 204, 204); text-align: center;">13 EUR&#xA0;</td><td style="width: 20%; background-color: rgb(204, 204, 204); text-align: center;">15.50 EUR</td><td style="width: 20%; background-color: rgb(204, 204, 204); text-align: center;">18.50 EUR</td><td style="width: 20%; background-color: rgb(204, 204, 204); text-align: center;">24.50 EUR</td></tr><tr><td style="width: 20.0698%; vertical-align: top; text-align: center;"> Germany&#xA0; France Netherlands Ireland</td><td style="width: 19.7208%; text-align: center; vertical-align: top;"> Belgium&#xA0; Czech Republic&#xA0; Luxembourg Slovenia Poland</td><td style="width: 20%; text-align: center; vertical-align: top;"> Italy&#xA0; Spain&#xA0; Austria&#xA0; Romania&#xA0; Slovakia&#xA0; Hungary&#xA0; Croatia Norway</td><td style="width: 20%; text-align: center; vertical-align: top;"> Sweden&#xA0; Denmark&#xA0; Estonia&#xA0; Latvia&#xA0; Lithuania&#xA0; Portugal Spain (Balearics) Spain (Canary Island)&#xA0; Finland </td><td style="width: 20%; text-align: center; vertical-align: top;"> Bulgaria&#xA0; Cyprus&#xA0; Portugal (Azores) Portugal (Madeira)&#xA0; Greece&#xA0;</td></tr></tbody></table>Alternatively, you can ship your return back to us via post to:Mani&#xE8;re De Voir&#xA0;Returns&#xA0;721 Daten Avenue&#xA0;BirchwoodWarrington&#xA0;WA36DFPlease note, if your return via your own shipping method you must keep your proof of postage safe until we confirm receipt. We cannot accept liability for returns posted via your own method.&#xA0;

EU Returns

We offer affordable and easy returns via our returns portal <a href="https://manieredevoir.intelligentreturns.net/main/landing">here</a>.&#xA0;Simply register your return online, print or download your QR code and post at your chosen drop point.&#xA0;Our returns portal provides secure, tracked returns. Please keep your proof of postage safe.&#xA0;<table style="width: 100%; text-align: center;"><thead><tr><th colspan="2" style="width: 100%;"><div style="text-align: center;">Returns Fees&#xA0;</div></th></tr></thead><tbody><tr><td style="width: 48.4944%;">USA</td><td style="width: 51.5056%;">16.65 USD</td></tr></tbody></table> Alternatively, you can ship your return back to us via post to:Mani&#xE8;re De Voir&#xA0;Returns&#xA0;721 Daten Avenue&#xA0;BirchwoodWarrington&#xA0;WA36DFPlease note, if your return via your own shipping method you must keep your proof of postage safe until we confirm receipt. We cannot accept liability for returns posted via your own method.&#xA0;

US Returns

We offer affordable and easy returns via our returns portal <a href="https://manieredevoir.intelligentreturns.net/main/landing">here</a>.&#xA0;Simply register your return online, print or download your QR code and post at your chosen drop point.&#xA0;Our returns portal provides secure, tracked returns. Please keep your proof of postage safe.&#xA0;<table style="width: 100%; text-align: center;"><thead><tr><th colspan="2" style="width: 100%;"><div style="text-align: center;">Returns Fees&#xA0;</div></th></tr></thead><tbody><tr><td style="width: 48.4944%;">Canada&#xA0;</td><td style="width: 51.5056%;">40.75 CAD</td></tr></tbody></table> Alternatively, you can ship your return back to us via post to:Mani&#xE8;re De Voir&#xA0;Returns&#xA0;721 Daten Avenue&#xA0;BirchwoodWarrington&#xA0;WA36DFPlease note, if your return via your own shipping method you must keep your proof of postage safe until we confirm receipt. We cannot accept liability for returns posted via your own method.&#xA0;

CA Returns

Returning from the Australia? Find out more

We offer affordable and easy returns via our returns portal <a href="https://manieredevoir.intelligentreturns.net/main/landing">here</a>.&#xA0;Simply register your return online, print or download your QR code and post at your chosen drop point.&#xA0;Our returns portal provides secure, tracked returns. Please keep your proof of postage safe.&#xA0;<table style="width: 100%; text-align: center;"><thead><tr><th colspan="2" style="width: 100%;"><div style="text-align: center;">Returns Fees&#xA0;</div></th></tr></thead><tbody><tr><td style="width: 48.4944%;">Australia</td><td style="width: 51.5056%;">28.10 AUD</td></tr></tbody></table> Alternatively, you can ship your return back to us via post to:Mani&#xE8;re De Voir&#xA0;Returns&#xA0;721 Daten Avenue&#xA0;BirchwoodWarrington&#xA0;WA36DFPlease note, if your return via your own shipping method you must keep your proof of postage safe until we confirm receipt. We cannot accept liability for returns posted via your own method.&#xA0;

Returns

How to return?

Can I exchange instead of refund?

EU Returns

US Returns

CA Returns

AU Returns